Frequently Asked Questions

Thank you for visiting our Frequently Asked Questions (FAQ) page. As a homeowner or property owner, we know there are a lot of moving parts when it comes to your roof repair or replacement. Please browse through our list of questions. If you have a question that’s not listed below, please contact our office at: 206-778-8361 and we would be happy to answer any of your questions. 

Roof Installation Questions

Quality roofing is one of the most important investments you’ll make in your home. Since the lifespan of most asphalt roof shingles is 15-20 years, it’s important to steadily save for replacement and repairs every year. If you ask your friends on social media how much they paid for their roof, you’re bound to get a variety of answers. In Washington State, no two homes or buildings are the same. They may have similar architectural styles, but their proximity to salt water, fresh water, trees, hillsides, sun, and wind sources will affect how the rooftop wears, ages, and performs. Roofing products that work for a home on one side of a hill might be completely inappropriate for one on the other. It’s our job to fully analyze your project and give you the best recommendations possible. In some cases, it makes more sense to repair a roof than to replace one.

Yes, Roofscapes NW has partnered with Hearth financing to offer finance options to our customers. If you would like to review their site and the lender options available, please visit the link below. You can review the pre-qualification application (does not affect your credit score) also review their Payments Estimator Calculator. Hearth’s Website Here

The estimated wait time for your project may vary. If you accept our proposal a couple months in advance to when you want the project completed, it’s more likely we can meet your project timeline. If you choose to sign with us during our busier seasons of spring and summer, the wait can be anywhere from 1-3 months. 

Every roof project varies. But when we plan out our schedule, we reserve a week for each project. Since we live in the PNW and weather is always changing, we like to block more days than we need. Small jobs can take 1-2 days. Larger jobs can take 3-5+ days.

It depends on the size of your roof project. At times, during a tear off project, we might run into change orders such as the need to replace your sheathing/roof deck. If your home is 20 squares or less, the job will normally take up to 2 days. However, since roofing is determined by the weather, our schedule might get delayed if the weather doesn’t cooperate. 

This depends on when the agreement document is signed. If we have an active waitlist, the process and waiting period can be any where from 2 weeks and up to 3 months. If you sign with us during our busy summer season, the wait time on the wait list tends to be longer than any other season of the year. 

At Roofscapes NW, our baseline asphalt shingle product is a 30 year warranty roof. We offer luxury shingles (40-50 yr) to provide a long-lasting roof system for our homeowners. 

Yes, we offer warranties for our roof installations. Depending on the roofing material, we offer 5 and 10 year warranties. 

Roofscapes NW will always try to color match your existing roof. However, with natural aging, it is hard to find the same color to match an older roof. If we cannot find a color to match your existing home, we will be sure to let you know. 

Roof Repair Questions

Repair durations vary upon each project. Some can take 1- 2 hours, some might take 1-2 days. We can help determine the labor hours after the initial consultation. 

We have a repair list that coincides with our replacement installation waitlist. Most wait times can be anywhere between 1-3 weeks. 

At times, a full replacement is not needed. When we repair or replace missing shingles, we do our best to color match your existing roof. It also depends if our suppliers have your shingles. If we cannot find the same shingle design, we will be sure to let you know. 

Unfortunately, we do not offer warranties for our leak repairs. We will cover a return visit and compensate the time if the repair is related to our work or if our materials become defective. If a new problem arises, the cost of repair will be determined. 

Roof Maintenance Questions

  • Check for missing shingles — You can do this with binoculars if you don’t want to climb onto the roof yourself.
  • Watching out for leaks — Water stains on your ceiling? Musty smell in the attic? These and other signs of a leak can alert you to a roof problem.
  • Cleaning out your gutters — Clogged gutters can lead to water pooling on the roof and causing damage. To maintain your roof, keep your gutters clear so water can always flow freely.
  • Roof inspections — Even if you’re good about your roof maintenance, a professional roof inspection can spot problems that a layman’s eye can miss, and a professional inspector can let you know how long your roof is likely to last, which can help you plan ahead.

You should NEVER pressure wash your roof if you have asphalt shingles. The water pressure strips away the granules that protect your roof and voids your manufacturer warranty. Not to mention, using a pressure washer on top of a roof can be dangerous.  The powerful recoil on the spray wand could potentially throw off your balance and cause you to fall. 

You should inspect the interior (attic space) and the exterior at least 1-2 times a year. If you live in an area that has a lot of tree coverage, it is recommended to evaluate your roof quarterly. Debris and branches can easily puncture your roof or cause pooling issues if you have a low slope roof. 

It really depends on you and your roof. We often recommend gearing up for winter by getting your roof cleaned at the start of fall. This can really help protect your roof because our moss treatments actually prevent future moss growth! Barring extreme weather, however, you can get your roof cleaned at any time of the year.

Yes, we offer maintenance packages! For more information, please call us at: 206-778-8361.

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